Return & Warranty Policy

Return Period

You have 14 days from the date of receipt to submit a return request.

Return Conditions

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  The item must be unused and in its original condition.
  
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  All labels and packaging must be intact.
  
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  Returns must be accompanied by the original proof of purchase.
  

Warranty Period

We offer a 120-day warranty against manufacturing defects. The warranty period starts from the date of purchase.

Covered Warranty Claims

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  Manufacturing defects in materials or workmanship.
  
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  Damage caused by normal wear and tear or misuse is not covered by the warranty.
  

Warranty Procedure

Contact us before returning a product under warranty. Our team will guide you through the steps to process your claim.

Refunds & Exchanges

Refunds

Refunds are processed once the returned item has been received and inspected. Refunds will be issued via the original payment method.

Exchanges

Where possible, we offer exchanges for defective products. Please contact us to arrange an exchange.

Questions About Your Return?

Our customer service team is ready to assist you. Contact us via:

Email: InfoBenjamo@gmail.com

We aim to respond to all inquiries within 48 hours.